We provide expertise to help organisations address complex issues and achieve their goals. We specialise in community and social planning, strategic and business planning and community and stakeholder engagement.

Engagement

We design and deliver consultation and engagement strategies that build confidence in community members and stakeholders. Our approach facilitates active participation in policy development and decision-making processes. 

Some of the consultation and engagement tools we use include community listening posts, co-design processes, one to one discussion with stakeholders, workshops and online surveys, polling and community forums.  Working with our clients, we identify and implement tools which are right for the project, for the community and your organisation. 

Policy development and service planning

We have extensive experience in policy development and service planning in the early years, arts and culture, libraries, community facilities, leisure and recreation and community services. 

Example projects include a Review of Youth Services, preparation of Working in Isolation Policy for Maternal and Child Health Services, a Review of Community Transport Services, a Library Strategy, preparation of a Tool Kit for Local Government to support the live music industry, a Pricing Policy for Aquatic Leisure Facilities and a Review of Funding and Service Agreements with Neighbourhood Houses and Community Centres. 

Community and social planning

We have a deep understanding of how to assess community need. We know the legislative and policy context for many community and social services, we have extensive experience in interpreting and communicating demographic data and we understand how to assess community aspirations as opposed to community need. We have a proven capacity to deliver thoughtful and practical plans and reports, that will support organisations to deliver on identified priorities. 

Example projects include Community Infrastructure Plans, Needs Analysis for Community Hubs or Performances Spaces, Access and Inclusion Plans, Cost Benefit Analysis for Aquatic, Recreation and Leisure Facilities and Children, Youth and Family Strategies.   

Project planning

We understand the processes necessary to deliver community infrastructure. From the initial assessment of community need, to the scoping and management of the design, documentation and approval processes, we have guided several major community infrastructure projects to completion.

Corporate and business planning and facilitation

We are experienced in designing and delivering corporate and business planning processes that align with organisational objectives, are consistent with legislative obligations and promote accountability. This includes establishing organisational performance planning frameworks, developing strategic or business plans and supporting the development of Council Plans. 

We are also skilled in facilitating workshops, forums and discussions across different settings and issues for as many as 200 people and as few as 6 people. Some of the organisations we have worked with in this capacity include the Victorian State Government, Red Cross, Vic Roads, the Municipal Association of Victoria, Outer Urban Projects, the City of Melbourne and the Victorian Legal Services Board. 

Business development

We offer a range of business development services including performance planning, benchmarking, advocacy strategies and leading and preparing grant application processes and submissions. We have an excellent strike rate in securing funding through the preparation of grant applications.